The effect of regulating zoo visitor-penguin interactions on zoo visitor attitudes

Abstract

Understanding visitor attitudes toward zoo animals can inform the way zoos manage visitor-animal interactions by identifying the factors that may influence visitors and the way visitors interact with animals. Consequently, we investigated the relationship between visitor attitudes and penguin behavior and the effects of regulating visitorpenguin interactions on visitor attitudes and experience. Visitor attitudes toward little penguins (Eudyptula minor), their welfare, enclosure, visitor effects, enclosure manipulations and visitor experience at an Australian zoo were assessed. A 2 × 2 fully randomized factorial design was used to examine potential factors that may influence visitor attitudes..